Handle Time
Don’t wanna hurry, maybe make a mistake
It’s gonna take as bloody long as it takes
They think it doesn’t really matter to me?
Well I don’t wanna see a rule 03
The calls are waiting in the infinite queue
One at a time is all we ever can do
They say 3 minutes is enough for each call
It takes 10 times as long to research it all
F. my handle time
Can only type so fast, I’m not a machine
And speeding up impacts my accuracy
I’ve got a list of several items to check
And if I miss just one this call is a wreck
The information I need’s easy to find
As long as I’ve found it already 10 times
And if I get lost in the document flow
It’s back to the bloody beginning I go
F. my handle time
How may I help you with your issue today?
Let’s do it quickly ‘cos they judge me that way
Customer service is our focus, I guess
As long as it takes just 3 minutes or less
F. my handle time
Music & lyrics written by Andy Vair, recorded at Axabitte Studios.
Mixed, mastered, and produced byLindon Carterat LGNDS Studios.
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